Duckstation/.github/ISSUE_TEMPLATE/bug_report.yml

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name: Bug report
description: Report a bug in DuckStation
body:
- type: markdown
attributes:
value: |
**Please read before creating a new bug report:**
1. Make sure there is not already an issue for this bug by [searching in **both** open and closed issues](https://github.com/stenzek/duckstation/issues?q=is%3Aissue+sort%3Aupdated-desc+).
2. All enhancements **must** be off. To quickly disable all enhancements with affecting your normal configuration, you can check **Disable All Enhancements** in Advanced Options.
3. All advanced options **must** be at their default values.
4. No cheats may be active. If you were using cheats, they should be disabled, and the game must be rebooted before reporting the bug.
5. Do not share save state files. (Sharing memory card files is OK.)
6. Verify your BIOS and game dumps, as we can not assist with issues resulting from bad dumps.
7. If playing PAL region software, please check whether or not the game has LibCrypt protection. If it does, make sure you have a [correct SBI file](https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files).
8. Please post your bug report in English, as this is the only language spoken by the developers. The [Discord server](https://discord.gg/Buktv3t) has many helpful people if you need help translating.
9. Issues about the libretro core will be deleted (you will be blocked from the repository if you create such an issue). That core is not DuckStation, it is a broken fork, and has nothing to do with us.
- type: input
attributes:
label: Game details
description: |
Specify the game's serial code, full name and region (USA, Europe, Japan).
placeholder: SLUS-00404 Ace Combat 2 (USA)
validations:
required: true
- type: textarea
attributes:
label: Description of the issue/bug
description: |
Describe what you are seeing and/or hearing during gameplay. What doesn't work, and how do you expect it to work instead?
You can include images or videos with drag and drop, and format code blocks or logs with <code>```</code> tags.
validations:
required: true
- type: textarea
attributes:
label: Steps to reproduce
description: |
Try to provide as much detail as possible to reproduce the issue.
Having reproducible issues is a *prerequisite* for contributors to be able to solve them.
validations:
required: true
- type: input
attributes:
label: Software and hardware information
description: |
For desktops and laptops, specify your OS version, CPU and graphics card information (model and driver version).
For mobile devices, specify your OS version and device model name.
placeholder: Windows 10, Intel Core i7-7500U, Intel HD Graphics 620 (27.20.100.9616)
validations:
required: true
- type: input
attributes:
label: DuckStation version
description: |
Specify your DuckStation version and how you installed it (GitHub Releases, GitHub Actions, compiled from source, …).
validations:
required: true
- type: dropdown
attributes:
label: DuckStation rendering backend
description: |
Specify the DuckStation rendering backend you were using when reporting this issue.
If you can reproduce this issue using more than one rendering backend, mention it in the **Description of the issue/bug** section above.
When reporting a graphics-related issue, please test all the rendering backends you can before submitting the issue.
options:
- Software
- Direct3D 11
- Direct3D 12
- OpenGL
- Vulkan
validations:
required: true
- type: input
attributes:
label: DuckStation controller backend, drivers and wrappers
description: |
Which controller backend are you using in DuckStation's General Settings?
Have you installed any drivers or wrappers on your system, or do you have any programs like Steam open?
If so, specify which drivers/wrappers you are using.
validations:
required: true
- type: textarea
attributes:
label: Additional context
description: |
Add any other context about the problem here.